Why does my Google Chrome have aw snap? 2024

Xem Why does my Google Chrome have aw snap? 2024

Fix ‘Aw, Snap!’ page crashes and other page loading errors

If you’re getting the ‘Aw, Snap’ error or another error code instead of a web page, Chrome is having problems loading. You may also see the page loading slowly or not opening at all. Page loading error codes and issues

The following error codes mean that theres a problem opening the page.

• ‘Aw, Snap!’: Chrome is having problems loading the page.
• ERR_NAME_NOT_RESOLVED: The hostname (web address) doesn’t exist.
• ERR_INTERNET_DISCONNECTED: The device isn’t connected to the Internet.
• ERR_CONNECTION_TIMED_OUT or ERR_TIMED_OUT: The page took too long to connect. Your Internet connection might be too slow or the page might be too busy.
• ERR_CONNECTION_RESET: Something happened that interrupted your connection to the page.
• ERR_NETWORK_CHANGED: Your device disconnected from the network or connected to a new network while loading the page.
• ERR_CONNECTION_REFUSED: The page didn’t let Chrome connect.
• ERR_CACHE_MISS: The page needs information that you entered earlier to be submitted again.
• ERR_EMPTY_RESPONSE: The website didn’t send any data and might be down.
• ERR_SSL_PROTOCOL_ERROR: The page sent data that Chrome doesn’t understand.
• ERR_BAD_SSL_CLIENT_AUTH_CERT: Signing in to the website (for example, a bank or work website) isn’t working due to an errored client certificate.

For a complete list of error codes, go to chrome://network-errors/.

You might also see one or more of these issues:

• A site can’t be reached.
• A website won’t open.
• An HTTPS site won’t open.
• A photo won’t load.
• A new tab won’t load.

To fix, follow the troubleshooting steps below.

To fix an error, try the fixes below.

Reload the page

Usually, you can reload the page to fix the error.

At the top-left, click Reload

.

If that didn’t work

Step 1: Check your Internet connection

Make sure that your computer is connected to Wi-Fi or a wired network.

Try reloading the tab with the error.

Step 2: Clear your cache

Chrome might have information stored that’s stopping the page from loading.

Open the page in an Incognito window

1. On your computer, open Chrome.
2. At the top-right, click More
   

   New Incognito window.

   1. In the Incognito window, try opening the page. If it opens, clear your cache and cookies.
      

      Clear your cache and cookies

      1. At the top-right, click More
         

         ​More tools

         Clear browsing data.

         1. Next to ‘Time range’, selectAll time.
         2. Select Cached images and files and Cookies and other site data. Deselect the other types of data.
         3. Click Clear data.
         4. Try reloading the tab with the error.
            

            Step 3: Close other tabs, extensions & apps

            Your device may have run out of memory, and can’t load the site while also running your apps, extensions and programs.

            1. Free up memory:
               • Close every tab except for the one thats showing the error message.
               • Quit other apps or programs that are running, and pause any app or file downloads.
               • Uninstall unnecessary extensions from Chrome. At the top-right, click More

               More tools

               Extensions. Onextensions that you don’t use, click Remove.

               1. Try reloading the tab with the error.
                  

                  Still not working? Step 4: Restart your computer

                  Programs or apps sometimes stop a page from loading.

                  1. Restart your computer.
                  2. Try loading the page again.       Step 5: Update Chrome
                  3. On your computer, open Chrome.
                  4. At the top-right, click More
                     

                     Settings.

                     1. On the left, click Menu
                        

                        About Chrome.

                        1. Chrome will check if there’s an update available. You might have to wait a few seconds to see it.
                           • If there’s an update, you’ll see an option to clickRelaunch. After relaunching, try reloading the tab with the error.
                           • If there are no instructions, your version of Chrome is up to date.                     Step 6: Check for unwanted software

                           If you’re on Windows, use the Chrome Clean-Up Tool to find and remove unwanted software.

                           If you’re on a Mac or Linux computer, see our suggestions for spotting and getting rid of unwanted software.

                           After removing unwanted software, try reloading the tab with the error.

                           Get extra help

                           • If other sites open normally but one site is crashing, that site might be causing the problem:
                           • If you try to reload the site and it doesn’t open, let us know by clicking Send feedback.
                           • Turn on automatic error reporting to help us solve page crashes faster, or report the issue to Chrome.
                           • Contact the site owner to report the problem.
                           • Get help from experts in the Chrome Help forum.                 Computer AndroidiPhone & iPad   More

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